Legal
Privacy Policy
How Prime Digital Agency collects, uses and protects information shared through our website and services.
Information We Collect
We may collect information that you voluntarily provide when you contact us, request a brochure, submit an enquiry, book a consultation, create an account or use our services.
Name, email address, phone or WhatsApp number and business information.
Information submitted through enquiry, quotation, demo and support forms.
Project information, files and communication shared while delivering services.
Technical information such as browser, device and basic usage data where analytics tools are enabled.
How We Use Information
To respond to enquiries and provide requested services.
To prepare proposals, quotations and project plans.
To communicate project updates, meetings, invoices and support information.
To improve our website, services and customer experience.
To send marketing communication where appropriate and permitted.
WhatsApp, Calls & Email
When you provide your contact details and consent to communication, Prime Digital Agency may contact you through WhatsApp, phone or email regarding your enquiry, project or requested material.
Cookies & Analytics
The website may use essential cookies and analytics technologies to maintain functionality, understand website usage and improve performance.
Sharing of Information
We do not sell personal information. Information may be shared with service providers where necessary to operate the website or deliver an approved service, subject to appropriate operational requirements.
Data Security
We use reasonable technical and organisational measures intended to protect information from unauthorised access, alteration, disclosure or loss.
Data Retention
Information may be retained for as long as reasonably necessary for enquiries, project delivery, legal requirements, accounting, support and legitimate business records.
Your Choices
You may contact us regarding access, correction or deletion requests relating to information you have provided, subject to applicable legal and operational requirements.
Contact
For privacy-related questions, contact Prime Digital Agency at info@primedigitalagency.com.
Final legal review required
This page is implementation copy and should be reviewed against the company's final commercial, privacy and refund practices before production launch.
Questions about this policy?
Contact Prime Digital Agency.