Legal
Terms & Conditions
General terms governing use of the Prime Digital Agency website and our digital services.
About These Terms
These terms describe the general conditions for using the Prime Digital Agency website and engaging with our services. Project-specific proposals, quotations or agreements may contain additional terms.
Services
Service scope, deliverables, timelines and pricing are confirmed through the applicable proposal, quotation or agreement before work begins.
Marketing and advertising services.
Website and application development.
Branding and creative services.
Custom software and business systems.
AI, automation and related digital services.
Pricing & Taxes
Prices shown on the website are indicative or starting prices unless expressly stated otherwise. Final commercial terms are confirmed after reviewing the project requirement. Applicable GST or other taxes may be charged separately.
Payments
Payment schedules vary by service and will be specified in the approved proposal or invoice. Work may begin after the required advance payment or milestone payment is received.
Client Responsibilities
Provide accurate project information and required materials.
Provide timely approvals and feedback.
Ensure submitted content, trademarks and materials may legally be used.
Maintain access to third-party accounts where required for project delivery.
Timelines
Project timelines depend on the agreed scope, client approvals, availability of required materials, third-party services and requested changes. Material delays in feedback or approvals may affect delivery dates.
Changes & Additional Work
Requests outside the approved project scope may require a revised timeline and additional commercial approval before implementation.
Ownership
Ownership and handover of approved final deliverables will follow the relevant proposal or agreement and may be subject to completion of applicable payments.
Third-Party Services
Projects may depend on third-party services such as hosting providers, payment gateways, advertising platforms, APIs, social platforms or other software. Their availability, policies and performance remain subject to the respective providers.
Results
Marketing, SEO, advertising, sales and business results can vary and depend on multiple factors outside the agency's control. Unless specifically guaranteed in a signed agreement, examples, estimates and projections should not be treated as guaranteed outcomes.
Limitation & Final Agreement
The signed proposal, quotation or agreement applicable to a project will govern where it contains terms that are more specific than these general website terms.
Final legal review required
This page is implementation copy and should be reviewed against the company's final commercial, privacy and refund practices before production launch.
Questions about this policy?
Contact Prime Digital Agency.